Warranty & returns

Good for a lifetime of dunks, jams and slams

Warranty & returns

LIMITED LIFETIME WARRANTY

We're committed to making the best residential basketball systems you can buy, and we design these products to last a lifetime. It makes sense our warranty should last just as long.

 

You won't find any of these promises with other hoop manufacturers. In fact, we stand behind our basketball systems and guarantee great performance for a lifetime of play-even down to the nuts and bolts.

 

Yes, that's a lifetime of dunks or even hanging on the rim.

 

READ WARRANTY


PRODUCT RETURNS

If you need to make a return, keep these steps in mind for a smooth process.

14 day return policy
1

14 day return policy

14 day return policy

If it's an unused product, you have fourteen (14) days to ship the item back for a refund. 

Contact us
2

Contact us

Contact us

Contact us right away about the product you need to return and tell us a little about why you're returning it.

Get a return number
3

Get a return number

Get a return number

We will then issue a Return Authorisation Number (RAN). We will not be able to accept any returns unless you have this number.

Ship back
4

Ship back

Ship back

Ship any unused products in original unopened boxes. Your refund will be processed after the merchandise arrives and is examined.

NEED MORE OF THE DETAILS?

VIEW RETURN POLICY